Privacy Policy
Last updated: January 2025 · Effective date: January 1, 2025
PixelBytes ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share information about you when you use our services or visit our website.
1. Information We Collect
We collect information you provide directly to us — such as your name, email address, phone number, and project details when you fill out our contact form, request a quote, or communicate with our team. We also automatically collect certain information when you visit our website, including your IP address, browser type, referring URL, and pages visited, through standard server logs and analytics tools.
2. How We Use Your Information
We use the information we collect to respond to your inquiries, deliver and improve our services, send project updates and invoices, personalise your experience, comply with legal obligations, and prevent fraud. We do not sell, rent, or trade your personal information to third parties for their marketing purposes.
3. Cookies
We use cookies and similar tracking technologies to enhance your experience on our website. These include session cookies (deleted when you close your browser), persistent cookies (to remember your preferences), and analytics cookies (to understand how visitors use our site). You can control cookies through your browser settings, though disabling them may affect website functionality.
4. Data Sharing
We may share your information with trusted third-party service providers who assist us in operating our website and delivering services (e.g., cloud hosting, email platforms, analytics). These parties are contractually bound to keep your information confidential and use it only for specified purposes. We may also disclose information when required by law or to protect the rights and safety of PixelBytes and its clients.
5. Data Retention
We retain your personal information for as long as necessary to fulfil the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce agreements. Project data and communications are typically retained for 5 years after project completion.
6. Your Rights
Depending on your jurisdiction, you may have the right to access, correct, delete, or restrict the processing of your personal data. To exercise these rights, contact us at pixelbytes.work@gmail.com. We will respond to all requests within 30 days.
7. Security
We implement appropriate technical and organisational measures to protect your information against unauthorised access, alteration, disclosure, or destruction. All data transmissions are encrypted via HTTPS/TLS. However, no method of transmission over the internet is 100% secure.
8. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page with an updated date. Your continued use of our services after such changes constitutes your acceptance of the revised policy.
9. Contact
If you have questions about this Privacy Policy, please contact us at pixelbytes.work@gmail.com or at our office: PixelBytes, Ranchi, India.